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Rent a Rainbow

Terms and Conditions

Welcome to the website terms and conditions of our Rental Service. These Terms and Conditions together with our Website Terms of Use (the Terms) will apply to any contract between us for the rental/ sale of products listed on the website to you. Please read these Terms carefully and make sure that you understand them before ordering any products from our website. By placing an order you agree to be bound by these Terms.

How long is the Rental period?

All rentals will be 7 days upon receipt of the item(s).

What if I damage or lose my Rental?

If anything happens to your rental, please inform us immediately. The better you manage the situation, the faster we can help you resolve it.
If the item is damaged beyond repair, lost, stolen or the repair costs more than £50, Olivia Rubin reserves the right to charge you for the total estimated Replacement Value of the item.

What is I want to buy my Rental?

If you love your rental and want to purchase it, please contact us at for assistance.

What if I want to cancel my Rental?

To cancel a rental, please contact us at

Please note:

  • Cancellations made within 14 calendar days of the rental start date incur a 30% cancellation charge, automatically applied through your refund. 
  • Cancellations made within 48 hours of the rental start date are non-refundable unless actioned within 2 hours of the booking. 

What if the item does not fit?

The responsibility of return falls with the renter. We, therefore, recommend sending all items tracked and insured up to the item's RRP. If an item is lost or damaged during postage, it is the renter's responsibility to compensate the lender for their loss. If an item is insured, the renter can claim this cost back from the postage provider.

Return Address:

Unit 5.04 Grand Union Studios
332 Ladbroke Grove
W10 5AD

You should print a copy of these Terms or save them to your computer for future reference. The details of your specific contract will not be filed by us. We may amend these Terms from time to time. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 10th June 2024.